Contact
We are a small team in Amsterdam and we answer our own email.
Who to write to
- Support — anything about using fufu, a scan that looks wrong, or a household you cannot set up: support@getfufu.app
- Billing — a charge you do not recognise, a refund, an invoice, or cancelling: billing@getfufu.app. We answer billing mail within one working day.
- Privacy — access, correction, deletion, or withdrawing consent: privacy@getfufu.app
- Anything else — hello@getfufu.app
About a charge on your statement
Payments for fufu are processed by Paddle, which acts as the merchant of record. A charge may therefore appear as Paddle or Paddle.net rather than fufu on your bank or card statement.
Write to billing@getfufu.app and we will sort it out. Refunds and invoices are covered in our terms.
Company details
- Registered name: Fufu Technologies B.V.
- Registered office: Amsterdam, The Netherlands
- Chamber of Commerce (KvK): 42043464
- VAT number: NL869447828B01
- Email: hello@getfufu.app